Welcome To My Job...

Jul 2, 2017 6:06 AM

AngelsPacing

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It's THAT time of year again. The time of year that ALL 911 Dispatchers LOVE. It's FIREWORKS TIME!!!

For the last three evenings (I am well aware that the 4th hasn't even arrived yet) our dispatch center has fielded call after call regarding the dreaded "fireworks complaint". While we are happy to take those complaints, they ARE NOT a 911 issue. Perhaps I should clarify. IF you have blown off your hand or started your backyard on fire, THEN please feel free to call 911! OTHERWISE, the non-emergency line is probably more suitable.

Also, please understand that there MAY be other calls that come before yours. Perhaps a vehicle rollover. A heart attack. A domestic. Calling back on 911 to ask WHY we haven't arrived to check out the firecracker bandit two minutes after your first phone call on a holiday weekend should PROBABLY be common sense, but just in case it is not, I will let you know that fireworks is not a priority call. We will get there as soon as we can.

Happy 4th to all. Play nice. Be safe. Be courteous, especially if there are veterans or others who do have issues with fireworks in your neighborhood. For those in Law Enforcement working through this holiday, stay safe and good luck with the Patriotic Aerial Displays. For my fellow Dispatchers, I feel your pain.

As a person with PTSD I hate it when my neighbors celebrate the 4th. They at least tell me they are setting off fireworks now

9 years ago | Likes 9 Dislikes 6

Police chief in my state blew off his arm with fireworks last night

9 years ago | Likes 5 Dislikes 0

As a person with fireworks, this annual ptsd celebration makes me want to shoot shit off.

9 years ago | Likes 3 Dislikes 0

Chicago 311 direct noise complaints to 911, your advice may not be as ubiquitous as you think

9 years ago | Likes 1 Dislikes 0

Directs*

9 years ago | Likes 1 Dislikes 0

Um honest question where can I find the non-emergency number in my area?

9 years ago | Likes 2 Dislikes 0

If you google it, you will probably get ours. Not even kidding. We get calls from EVERYWHERE. They say they got it online. Or through 411.

9 years ago | Likes 1 Dislikes 0

If its not the 4th, it should be illegal to fire them off in the city past 1030pm. Some people have to work in the morning

9 years ago | Likes 3 Dislikes 2

Our city had an ordinance on legal times and days, i think a lot of cities are going to that

9 years ago | Likes 2 Dislikes 0

Yeah thats fair. I dont wanna poop on peoples good time but like i said its inconvenient for some. The 4th is fine, let em fly all night

9 years ago | Likes 1 Dislikes 1

I hate living where fireworks are legal in city limits. It's not the noise it's the time of day. They should be considerate and stop at 10pm

9 years ago | Likes 1 Dislikes 0

Also, if it's 4th of July weekend, those are fireworks. Why would you be POSITIVE you're hearing gunshots??

9 years ago | Likes 5 Dislikes 2

What if your neighbors are shooting off illegal fireworks into traffic? My drunk neighbors almost hit a car last night.

9 years ago | Likes 2 Dislikes 0

We will try to get to every call for fireworks. Have the time they see us coming. Sometimes it's just better to sit back & watch the show.

9 years ago | Likes 2 Dislikes 0

In many places there is no longer a "non-emergency"

9 years ago | Likes 1 Dislikes 0

Oh my GOD. Do NOTget me started with "I think I saw a flare!!!" on the Fourth of July. Lady, there are fireworks going off. If we respond to

9 years ago | Likes 1 Dislikes 0

every flare report, we wouldnt have enough people. Yes. We DO get that many "flare" reports every fourth of july. US Coast Guard.

9 years ago | Likes 1 Dislikes 0

I work dispatch and "its not an emergency but.." may god have mercy on your soul.

9 years ago | Likes 1 Dislikes 0

Hate Personal fireworks. We set off a rocket, hit a kids face, got sued for 9 grand.

9 years ago | Likes 1 Dislikes 0

My general rule is: "Is someone on the verge of dying? No? Call the non-emergency number."

9 years ago | Likes 1 Dislikes 0

What if it's very late and the non-emergency line isn't available? Then do you call 911? (Real question.)

9 years ago | Likes 1 Dislikes 0

But... I live in a small town. I've asked for the non-emergency number. I was told, "Just call 911." By the police.

9 years ago | Likes 1 Dislikes 0

Adding on a little late, perhaps it's just where i'm from but I didn't even know there was a non-emergency line until I was almost 17 lmao.

9 years ago | Likes 1 Dislikes 0

I don't get all the complaining. I have a senior citizen, a combat veteran, a baby, a rescued dog, and a cat in my home. We know what's 1/2

9 years ago | Likes 5 Dislikes 0

2/2 up on the 4th and we just make plans to keep busy and let others enjoy themselves. Even if it runs late or for a few extra days. Nbd

9 years ago | Likes 6 Dislikes 0

In NYC, it's more like "fireworks season" - 6 homes already lost to fire so far this year. My home got hit by a mortar on Friday at 1:30am.

9 years ago | Likes 1 Dislikes 0

No fire for us, thank god. Missed the bedroom window by exactly 3 inches and hit brick. Scared the shit out of me.

9 years ago | Likes 1 Dislikes 0

Why are these people not charged with wasting the time of emergency personnel with their bullshit complaints? @OP

9 years ago | Likes 1 Dislikes 0

Good question. To THEM, it IS an emergency. If they continuously call, they can get cited...or come to jail in some cases for misuse of 911.

9 years ago | Likes 1 Dislikes 0

So, fyi, in some jurisdictions, there is no non-emergency line

9 years ago | Likes 1 Dislikes 0

Neighbors probably hate my family having a huge party until the wee hours of the morning every year

9 years ago | Likes 2 Dislikes 0

I started reading this at 8:21 AM and someone set off a firework right outside

9 years ago | Likes 2 Dislikes 0

Sorry. That was me.

9 years ago | Likes 1 Dislikes 0

Where I'm located, i called non emergency for a noise complaint and they told me to hang up and call 911

9 years ago | Likes 2 Dislikes 0

Last year my county had a guy blow his face off with fireworks...that was a fun call to handle...

9 years ago | Likes 9 Dislikes 0

You mean using shitty made Chinese explosives might not end the best.

9 years ago | Likes 4 Dislikes 5

You know the Chinese invented fireworks right?

9 years ago | Likes 7 Dislikes 0

Those are never fun. Fireworks. Meth labs. All in a day's work.

9 years ago | Likes 4 Dislikes 0

If you get a nonurgent call like this are you allowed to transfer them to the Non-emergency number or do you have to deal with it?

9 years ago | Likes 1 Dislikes 0

It probably depends on where you are. My town is smaller and both lines get you to the same dispatchers in the end. One line can just put 1/

9 years ago | Likes 2 Dislikes 0

*the non emergency line can just be put on hold to answer 911 calls. Bigger places may have two sets for dispatch.

9 years ago | Likes 2 Dislikes 0

Here's a secret...I answer both.

9 years ago | Likes 2 Dislikes 0

So the only distinction is the priority of the call. you wouldn't put a 911 call on hold, but could a non-emergency call.

9 years ago | Likes 2 Dislikes 0

Do you use different voices? ;-)

9 years ago | Likes 1 Dislikes 0

Better advice - Grow the fuck up, stop whining over fireworks going off if it's before 10pm. Or, go over and talk to the people, pussies.

9 years ago | Likes 97 Dislikes 35

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9 years ago (deleted Feb 7, 2021 5:26 AM) | Likes 0 Dislikes 0

It's usually the noise cut off. In my city it's 11pm.

9 years ago | Likes 4 Dislikes 0

We have one as well, but jerks around here still like those 3 am boom booms. =(

9 years ago | Likes 4 Dislikes 0

Even better - grow up and stop with the fireworks.

9 years ago | Likes 24 Dislikes 18

1 am and my dickstip neighbours must've found a few they forgot about. Before 10 pm is fine.

9 years ago | Likes 3 Dislikes 0

v

9 years ago | Likes 2 Dislikes 0

True. Although sometimes the confrontation ends up badly. I prefer NOT calling 911 or just letting people light them off for a bit.

9 years ago | Likes 22 Dislikes 4

Sure, but I'd rather not ask drunk assholes to stop at 2am, they're not exactly reasonable.

9 years ago | Likes 2 Dislikes 0

You also have those calls that go a little like this: "I know what Fireworks sound like and these were gunshots."

9 years ago | Likes 54 Dislikes 1

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9 years ago (deleted Aug 12, 2017 4:02 PM) | Likes 0 Dislikes 0

Detroit? Lol.

9 years ago | Likes 3 Dislikes 0

i live in southern VA. they usually ARE gunshots.

9 years ago | Likes 2 Dislikes 0

If I had a nickel for every time I heard that...

9 years ago | Likes 6 Dislikes 0

Everyone KNOWS it was a gun. "I KNOW what fireworks sound like. Those WERE NOT fireworks!" They end up being fireworks.

9 years ago | Likes 5 Dislikes 0

As a former 911 'spatcher, there is no such thing as "common" sense when it comes to calling 911.

9 years ago | Likes 262 Dislikes 1

Meh. I try to understand how they all feel even if they're going of about aliens. They are indeed afraid.

9 years ago | Likes 1 Dislikes 0

Have you ever had someone call and pretend that they weren't calling 911 for fear of their safety in some situation?

9 years ago | Likes 3 Dislikes 0

No. Most in that type of situation call then hang up. A car is always sent.

9 years ago | Likes 2 Dislikes 0

I have indeed.

9 years ago | Likes 3 Dislikes 0

My wife is a current dispatcher, can confirm this

9 years ago | Likes 1 Dislikes 0

Bless her heart. I feel her pain.

9 years ago | Likes 1 Dislikes 0

Common sense died back in 2010.

9 years ago | Likes 1 Dislikes 1

Imo, it disappeared decades ago.

9 years ago | Likes 1 Dislikes 0

Oh... it left long before then.

9 years ago | Likes 1 Dislikes 0

I really feel like we should have an easier number for non emergency... Like 111 or something. British folk, what's yours so we avoid that?

9 years ago | Likes 11 Dislikes 0

0118 999 881 999 119 725

9 years ago | Likes 18 Dislikes 0

3

9 years ago | Likes 13 Dislikes 0

9 years ago | Likes 4 Dislikes 0

In the UK our non emergency number actually is 111

9 years ago | Likes 3 Dislikes 0

How about 114 14? Thats ours

9 years ago | Likes 1 Dislikes 0

Where from? Isn't England 999?

9 years ago | Likes 1 Dislikes 0

Sweden

9 years ago | Likes 1 Dislikes 0

111 for NHS, 101 for police.

6 years ago | Likes 1 Dislikes 0

U.K. Is 999 for emergencies and 111 for non emergency calls

9 years ago | Likes 2 Dislikes 0

Well that's makes way too much sense for us...

9 years ago | Likes 1 Dislikes 0

My dad is an eye surgeon. 4th of July is the worst/busiest day of work for him. Can't even imagine all the gruesome shit he's seen...

9 years ago | Likes 118 Dislikes 2

#Oh say can you see# No, I can't, hence me coming to you Doctor.

9 years ago | Likes 3 Dislikes 1

Eye can't either.

9 years ago | Likes 7 Dislikes 3

Last years fav at my office was the girl who's brother intentionally shot a bottle rocket into her eye

9 years ago | Likes 24 Dislikes 0

I paused at "intentionally" .. gasp-worthy, even in the Syriacal world we inhabit.

9 years ago | Likes 8 Dislikes 0

I think we need details for this story

9 years ago | Likes 3 Dislikes 0

.

9 years ago | Likes 2 Dislikes 0

Just dumb teens. Brother and friends being mean to sister, though a near miss would be funny and they got a bullseye. She's now a pirate.

9 years ago | Likes 3 Dislikes 0

Did she lose her sight on that eye?

9 years ago | Likes 5 Dislikes 0

Well, she get hit with a small rocket with an explosive charge. So yes.

9 years ago | Likes 6 Dislikes 0

She lost the entire eye

9 years ago | Likes 8 Dislikes 0

And the gruesome shit his customers no longer see

9 years ago | Likes 61 Dislikes 0

"Customers"

9 years ago | Likes 5 Dislikes 0

I couldn't spell *patents*

9 years ago | Likes 2 Dislikes 0

in capitalist america, it's the same thing

9 years ago | Likes 2 Dislikes 0