GnomesOfFury
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This is half rant, half question for Imgur.
There’s a big, long, really weird story behind this — but the shorter version is:
Our new USPS delivery woman is horrible at her job. She doesn’t knock, she locked herself out of her mail delivery van and left it unattended in my driveway (blocking all garage access for 4 hours and never apologized), and has failed 2 scheduled days in a row to deliver a package OR leave a “delivery attempt” slip on our door. All of this in a single week.
In fact I’m pretty sure she forged my signature to hold my package at a USPS location because the status yesterday read “being held at customer’s request” which is absolutely not the case.
Today, I RAN to the door as soon as the bell was rang. Took me around 15 seconds to reach the door and the delivery woman was already halfway down the road... once again without leaving a slip or the package. Another “missed delivery”.
SO, what I want to know is — is leaving this sign on my door overnight tonight too passive aggressive? I’d just call and express my disdain, but average USPS wait time is just over an hour.
Thanks for reading through my rant.
Edit: Wow. Did not expect this rant to get more than a couple comments and maybe a few dozen downvotes. I’m honored.
I sat on hold with USPS for 1 hour and 30 minutes. When I got an answer, my package was rescheduled (again) for tomorrow. I have decided to omit the note after all... if the package doesn’t arrive tomorrow, I will go directly to the post-Master in person and let him/her know ALLLLL about our carrier and the level of incompetence shown. Will also leave a signed piece of paper on the door for the package just in case she is able to accept that... couldn’t hurt.
At this point, I don’t even want to give this woman fair warning by leaving that sign. I’m not going to tell her to do her job. But she WILL hear about this. From someone with much more power over her than I.
Edit 2: Package arrived without a hitch today! And it was our usual USPS carrier this time, not the new one. The carrier that came today (our usual) has never given us issues and has always been friendly. It wasn’t until the new carrier stepped in for a week that things went very wrong. I am very grateful to see we are back to our usual driver.
Will still call Post-Master, but will make sure they know not to reprimand the good employee by accident (I have her name, so it should be easy to avoid).
RivetCityImOnABoat
Put up a camera to get video of her essentially playing ding dong ditch instead of doing her job?
buzzl1ght
valkyrie9
File a complaint with the post office. We had to for ourselves and my grandmother. They will shape up pretty quick.
Screwyluie
I have the same story, even had the held at customer request two days ago. I went and complained to the post master. I got my packages today
Spookyghostnipples
(1/2) I had a similar issue with FedEx. They knocked on the door and must have sprinted away (after failing to knock the day before).
Spookyghostnipples
(2/2) Ended up having to run through backyards to catch him on the next block. Came out of the woods sprinting shirtless but got my package
ashkbyeeeee
Report her! They’ll open an investigation and it will get resolved quickly. Had an incompetent post office worker at my old place too
euphxenos
This is why all my mail and packages go to a box at a UPS store. These sort of problems go almost entirely away.
ProbablyJustBacon
I like to point out to them the fact they have to waste time out of their day multiple days ina row to stop at my house if they don’t wait.
magneticmagic3
Well, USPS didn't get me the first time to sign for my package, so they sent it BACK TO RUSSIA. When I asked why on earth that was their 1st
magneticmagic3
response, they literally could give me an answer except "we'll ask the delivery man why he labeled it return to sender". WTF
TinyOctopus
Reading the comments, Tiny Octopus is deeply concerned at the number of people who can't tell the difference between UPS and the USPS.
FlowerPanda
Hi TinyOctopus, how's your day going?
TinyOctopus
Fairly good. Tiny Octopus is enjoying playing an old game. How goes it with you?
FlowerPanda
Good, working on a puzzle.
H3ml0ck1968
Call the post office
objectreborn
Totally leave the note, but omit the portion (inside parentheses) Also, totally valid to call your local usps store, ask for manager, etc.
MaxxHadron
I usually get the notice from Amazon stating that they "attempted delivery", yet we were home all day. USPS be just lazy.
LookForAnInsultHarder
If you pay peanuts you get monkeys.
DocChaotic
I feel like I'm the only person in the world to never have issues with USPS deliveries. FedEx/UPS on the other hand...
ForsakenEostre
I'm the same, our usps lady is great, ups and fedex has thrown shit over our fence, left packages in a pile of trash by the garage. Fuck 'em
IAmLeonine
UPS is the only carrier that hasn't fucked me.
DocChaotic
I should note that the worst I've had happen with any delivery is having packages left at the wrong door, which is understandable since 1/2
DocChaotic
the layout of the property I live on is a bit weird, and UPS/FedEx don't always have the same driver, so I can see why they get confused.2/3
DocChaotic
I've never had anything lost or stolen. Neighbors either brought it to my door or kept it inside to keep it safe if the weather was bad. 3/3
ridureyu
We had one message of, “Unable to deliver: could not access front gate.” I have no front gate. Or driveway. The street dead-ends at my door.
Rebelminion
My USPS delivery person now just puts packages halfway up the driveway instead of at the door. Cuz, yaknow, 12 extra feet and all.
MetaSomma
Ours crushes boxes so they'll fit in the mailbox and they won't have to leave the truck
codenameRadical
She didn't forge your signature. They're just entering fake tracking info. Happens way more than anyone admits to. Especially to me.
codenameRadical
Sometimes your package isn't even on the truck, and they don't even stop at your place, but enter things like "inaccessible".
codenameRadical
Also, if she left her truck like that again, frankly, I'd have it towed.
owlest
I took 2 days off work to wait for UPS, they never showed, said they did 3 attempts, bullshit
HowEE456
I work for the USPS and there is SO much wrong with this post.. I personally would just go to the PO where they have your package held (1/2)
HowEE456
talk to your Post Master, if you can, a clerk works just as well most times, and they can get your your package, and let them know the (2/3)
HowEE456
carrier is an issue. Can't fix the problem if they don't know about it.
danporspam0
They still wont wait... Assuming they even read it
carefulwithmeIMbroken
You think they can read?
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bratwurstpenis69
ye but its not my fucken job. if i wanted to go outside to pick something up i sure as hell wouldnt have ordered online
trollprozac
Yeh it's too wordy and passive aggressive.
GnomesOfFury
Good point. Going to revise with fewer words on bigger text. As long as they can pick up a few words I’ll be golden.
LesLesVegetables
"Why use many word when few word do trick?"- Kevin Malone
OneOfSteve
1/2 Definitely take the time to call and complain. I've done this twice, and the second time actually got a call back from an investigator.
OneOfSteve
2/2 I've didn't need the name of the driver, they can easily figure that out with the date and time. Within a week my area had a new driver.
ogotai
When we have parcels coming we switch on the motion detector, we are at the door before they ring. Confuses the hell out of them.
QueenOfCabinFever
My dogs are my motion detector
NeoAcario
Long gravel driveway... my dogs bark like maniacs by the time anyone is half way up. I get to the door as / before someone knocks.
codenametrixie
USPS and UPS both just open my breezeway door and throw the packages in. FedEx leaves them on the sidewalk for all to see.
nobodylikesmyname
fedex leaves them at the front corner of my garage, in plain sight of the nearby apartment complex with tenants that steal stuff.
GnomesOfFury
That makes me want a motion detector... good idea!
ogotai
We have a ring from ring.com
DigitalBang
I have an arlo pro set, one at front door, one on aimed at driveway,
ktheman
Wyze cameras. $20 a pop and wifi connected. Even better to have video proof
yack
May not want to order one online.....
mistersaIvage
Wyze Cam is a great affordable cam
drewcrosby
https://www.harborfreight.com/wireless-driveway-alert-system-93068.html I had this unit a while back. Worked pretty well. Cheap, too.
ColdestOne
.
MaineMariners
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ColdColas
You can find decent ones on Amazon - USPS will deliver for you in a couple days. OH WAIT
GnomesOfFury
GeneralWho
TacoBellBody
I tape printed tracking details on my door on delivery day and leave big red clear instructions to leave package with my name and signature
TacoBellBody
It has always worked but I’m sure it will vary depending on courier shittiness.
OmgItsALiveChicken
Add your signature, then they'll be ABLE to leave the package. Whether or not they will though is a different issue.
GnomesOfFury
I will do this but I did not know they could accept a signature on anything but their delivery form or pink note slip.
AStegosaurus
As long as it's not alcohol or something similarly prohibited from possession by minors, signature on paper is fine. Source: ex-FedEx driver
OmgItsALiveChicken
I didn't know this either, until my mail person told me. So if it's false Greg is full of shit.
1oftheoutsiderz
If its indirect signature. If it's an in person sign then that wont work. And they cant sign the name themselves.
1oftheoutsiderz
The delivery person that is.
RawSuger
making it passive aggressive defeats the purpose. do you want your package or doyou want to vent?
GnomesOfFury
Want the package, of course. A little verbal back-hand is just a nice bonus. I think it adds a little kick that will stick with her.
Falos
any callout at all causes an instinctive awareness of scrutiny (which assholes may not GAF about) so it's almost impossible to be too casual
Falos
"Hey USPS, we will be home all of Saturday, we'll be rushing to the door so it'll only be a sec" low key says "you didn't even give 'a sec'"
Falos
the presence of a paper at all physically says "we are instructing you towards corrective measures."
GnomesOfFury
Which would hopefully help not just myself but everyone else on her route.
MetaSomma
I admire your optimism, but there's a hefty chance it would just make the situation worse. People like this don't think they're wrong.
MetaSomma
And a passive-aggressive note is likely going to amplify their feelings of "I don't give a fuck"
FlashThunder1944
Finish her
NoOneFromNowhereWithNothingToSay
This.
NoOneFromNowhereWithNothingToSay
Eradicate the Imbecile!
NoOneFromNowhereWithNothingToSay
Please upvote, everyone.
echo1echo
Next time you see her, ask for her name and complain about her to her supervisor. Just don't order anything breakable for a while!
DropBearAttack
Or you can be passionate about destroying their life. That'd not be psychotic at all.
IHateApostrophes
Lol USPS supervisors don't give a fuck.
sombrerohorsewagon
15 seconds is enough where I would start to walk away.
CANADIANMIST
ghostofdragon
As a delivery driver for pizza, even when people knowingly order food it takes longer than 30 seconds for them to get to the door...
GnomesOfFury
I will definitely do this. I’m just not excited to spend another 2 hours on the phone waiting to be told “there’s nothing we can do”.
gauntsghosts51
Next time go to the post office she delivers out of, explain the situation and pick up your package. Regular carrier was on vacation.
gauntsghosts51
Subs don’t care who you are or about the mail they’re carrying because it’s likely they’re not going to ever see you again.
gauntsghosts51
That carrier has issues and needs to be reprimanded for sure, however most of us aren’t terrible employees, just have a limited time frame.
bgsteiner
I had the same thing happen to me. Strait up csll the postmaster genersls office they will help. They know who exactly to contact.
bgsteiner
I had a case opened with the postmaster's office. Almost became a criminal invedtigation due to the same "hold" as you.
bgsteiner
They will give you the number for your local consumer affairs office. They will lay the smack down on your post office.
tigercheesesteak
Tweet it, make it public. Include the route, date, the driveway blockage, and everything.
GnomesOfFury
Ooh I hadn’t thought of this. If problems persist, you bet I’ll do it.
URNSHOW
Complaining to the local post ofc super won't do squat. We've done it a couple of times. Just go over their heads to the next one up.
EducatedDisfunction
Management at the post office encourages this kind of shitty service. file with the USPS inspector general if you want results. go up C.O.C.
Mustacheuaquestion
I usually recommend going down coc myself. But up is new and exciting.
DirkNurple
Healthy chortle.
[deleted]
[deleted]
arcenlapin
Companies pay BBB, it’s a joke at this point. :/
TanFlo
Nothing comes of BBB either
WaterUnderTheRocketAppliances
Don't need to ask her name. They will know who worked on which route each day.
AnthropomorphisingEverything
This. No reason she needs to know who complained.
Floridamanmakeslightsaber
Better order pillows if she finds out OP complained
FalconxPunch
Just complain to your local post master, they have forms online and surprisingly care about them. Worked for me, had similar issues as you.
EyeOwnaQH
Yep with your address they know who’s route it is.
tidestail
Yeah, this actually works. When one of our delivery folks threatened to mace my dogs I immediately went to the post master about it.
DrewF650GS
I second that. I've had excellent results. Of note- I did use kind words.
ThisUsernameWasntTakenIGuess
lol. Of all the cities I've lived in, never have I been in a district where the Post Master gave a fuck. Not once. Lucky to get mail at all
Vulspyr
I had a delivery from Amazon where the person signed for me and they said they dealt with it. (because it's forgery they take it seriously)
GnomesOfFury
Do you have a link to where I can do this for USPS? I’ve looked all over the place and can’t find any customer service forms...
AlfakaGordonShumway
Just search for "Contact postmaster" in Google, it will direct you
whatbuttondoipush
Type your zip code and post office on google. The number is your local post office. Call them. Doit
SweatySalami
Goodluck! Didnt work for me! Canceled Amazon Prime because we NEVER get mail via USPS. Missed jury duty and bills! USPS is a joke in my town
rebekahnator
Most offices have a local number vs the 800 number. It’s harder to find on google, but do a little digging and try calling that one instead
bloodlustunicorn
Go to the closest post office. I had to do this and the problem cleared right up.
FalconxPunch
Click in the 'file a complaint about the u.s. Postal service'.
FalconxPunch
https://www.usa.gov/complaint-against-government
RamblNman
I believe this will work. https://emailus.usps.com/emailUs/iq/usps/request.do?forward=emailUs
AFIREINCAIRO
.
LuluLiya
.
valkyrie9
You may have to go into your local post office and ask to speak to the postmaster. Thats what we had to do.
GnomesOfFury
Thank you for the info, I will definitely do this.
MrAlwaysRight
Dot
Kieralynh
I did this as well with my local postmaster after our postal worker kept putting mail in the wrong slots. We got a new postal worker.
KeyMasher
serenityfast
Yes, just always call the local post office instead. I have always had good results doing this.
floerae
updates!
GnomesOfFury
I’m planning on not leaving the note and will go to the post master ASAP. Or call them directly if work hours intervene.
Apocalypsox
This. Worked at Amazon. We did this/directed customers to do it. Really makes a difference.
Werewolfoflondon
We had similar issues. My SO complained in person at the post office. Next package showed up crushed. 1/2
Werewolfoflondon
Complained at highest level we could. Half the staff was fired(we think). Mail service has never been better.
echeniqueandoni11
Is there really a thing call Post Master
LegoMnementh
Yes, and every post office has one. Basically the manager.
Syralight
If they don't have time to wait for a few seconds then they will certainly not read all that.
GnomesOfFury
Perhaps not... but the question is they “not have the time” or do they just not realize how quickly they’re leaving?
RivetCityImOnABoat
She knows damn well how quickly she's leaving. Think about all the goof people who applied for that cushy job & they gave it to a lazy shit.
RivetCityImOnABoat
*good people... Though maybe they were also goofs.
Comegetsum520
It depends on a lot if there new if management is riding them if there behind possibility have xtra work dumped on them ups driver here
dovebair
They absolutely know how fast they are leaving. They are given "fifteen seconds" per drop. They don't have three minutes to wait for you.
GnomesOfFury
Ah but consider this: 1. 15 seconds were NOT given. 2. A note should be left if I don’t get there on time... one was not.
dovebair
And consider this: it takes 15 seconds to get out of the van. You DID get your 15 seconds. Take this up with corporate!
dovebair
Dude, I'm not defending them, I'm expressing reality. A friend of mine quit because the timing required is impossible. Use other shippers