8034 pts ยท May 1, 2013
I'm seeing stories all over my social media about exactly that.
Those people are usually flying standby, but yes, sometimes people who booked normal tickets do not have the seat they reserved available.
Overbooking flights is policy. Sometimes flights are unpopular and fail to overbook, but overbooking every flight is the goal.
United's policy of overbooking flights and not reserving seats for their staff is what caused the police to drag him off. Don't defend them.
I'm seeing stories all over my social media about exactly that.
Those people are usually flying standby, but yes, sometimes people who booked normal tickets do not have the seat they reserved available.
Overbooking flights is policy. Sometimes flights are unpopular and fail to overbook, but overbooking every flight is the goal.
United's policy of overbooking flights and not reserving seats for their staff is what caused the police to drag him off. Don't defend them.